Trade & logistics · Global

Automate trade finance, invoicing & cash flow

Workmaster automates order-to-cash, LC documentation, e-invoicing compliance, dunning, PO/GRN, inventory and tax filing for general trading companies.

Why general trading companies run on Workmaster

What the AI automates

Order-to-Cash with LC Documentation

Protects cash and margin on every trade: credit-limit enforcement stops bad-debt exposure before goods move, and AI cross-checking of LC document sets against LC terms before bank presentation avoids discrepancy fees (USD 75-150 each) and payment delays of weeks. First-presentation LC acceptance is the difference between predictable and hostage cash flow for a trader.

AI extracts and cross-checks LC terms (MT700) against the order at receipt — unworkable terms are caught before goods move, when amendment is still cheap. The AI field-by-field pre-check of the presentation doc set against LC wording (verbatim goods description, dates, amounts, ports) is the core leverage: first-presentation acceptance instead of discrepancy fees and week-long payment delays. Credit-limit and exposure checks run automatically at order entry; only overrides need a human (Owner/GM), keeping sales fast without losing control. Collection tracking is automated for both rails: LC maturity monitoring and open-account dunning cadence (SHR-09) with escalation thresholds. Human judgment stays at the pressure points: credit overrides, uncorrectable-discrepancy waivers, partial-shipment trade-offs, and write-off decisions.

Invoicing & E-Invoicing Compliance

the country PINT AE e-invoicing and the country e-invoicing system Phase 2 clearance make schema-invalid invoices legally non-issuable — a rejected invoice is unbillable revenue. Automated drafting, pre-validation, and rejection-repair keep cash flowing and eliminate the VAT-return mismatches that trigger tax authority/e-invoicing system penalties. the country mandate is now live: the pilot has run since 1 Jul 2026, businesses with revenue of the org currency 50M or more must have an Accredited Service Provider appointed by 30 Oct 2026 and issue via e-invoicing system from 1 Jan 2027, and all other businesses follow by 1 Jul 2027 — so every issued invoice must already be born schema-clean.

AI drafts a fully coded invoice (per-line VAT category, Tax ID, sequential numbering) straight from the billable event — the accountant never keys an invoice for routine billing. Pre-clearance schema validation catches PINT AE / e-invoicing system errors before transmission, converting clearance rejections from a daily firefight into a rare exception. When a rejection does occur, AI diagnoses the rejection code and proposes the exact fix; the human only confirms and corrects master data. Threshold-based auto-approval keeps small invoices flowing instantly while the Finance Manager sees everything large, overridden, or credit-held. Posting, VAT-period tagging, and hand-off to dunning (SHR-09) are automatic, so the VAT return reconciles to issued invoices by construction; credit notes and cancellations always require human approval.

Receivables Follow-Up & Dunning

the region SMEs routinely carry 60–120 days of receivables because chasing is awkward and inconsistent; a disciplined AI reminder ladder with promise tracking typically cuts DSO by 20–40 days — often the difference between needing an overdraft and not. Every collected units of the org currency here is pure cash flow.

The three-stage ladder (gentle/firm/final) with dual-channel delivery runs entirely unattended, with tone and language (the client's language) matched to the client — consistent pressure without souring relationships. Promise-to-pay capture is conversational: AI recognizes "I'll transfer Thursday" in chat, confirms it in writing, and re-escalates automatically when broken — the behavior most manual AR teams never sustain. Payment detection against the ledger auto-closes cases and stops embarrassing chase-after-payment messages. Disputes instantly pause dunning and route to a human; write-offs, settlements, and legal referral are strictly Owner decisions with logged approval. Case metrics (days-to-collect, touches per units of the org currency, broken-promise rates by client) build a credit-risk view that feeds credit-hold flags back into SHR-08.

Tax & Regulatory Filing Calendar

Eliminates missed statutory deadlines (VAT, Corporate Tax, zakat, substance evidence, AML annual questionnaires) that carry fixed penalties from the org currency 500 to the org currency 20,000+ per miss. For accounting firms and CSPs running dozens of client entities, a reliable filing calendar is the core service promise. The stakes are live right now: every the country company with a 31 Dec 2025 financial year end must file and pay Corporate Tax on tax authority portal by 30 Sep 2026 — the big SME deadline — and Small Business Relief sunsets for tax periods ending after 31 Dec 2026.

The obligation register and T-30 case creation run unattended — no filing period can start late because nobody opened a file. AI generates the obligation-specific data checklist and runs the entire chase cadence, including per-item receipt tracking and re-requests for bad uploads. Deadline countdowns with T-7 and T-2 hard escalations mean a human partner is forced into the loop before any deadline can slip silently. AI pre-populates return figures from uploaded ledgers where formats allow; the preparer validates rather than re-keys. Preparation judgment, reviewer sign-off, client approval, and the file-late-vs-wait decision remain strictly human; the AI never submits a filing without a signed-off draft.

Purchase Order & Goods Receipt

Stops uncontrolled buying (verbal orders, missing paper trail) and short/damaged deliveries silently eroding margin. A clean PO → GRN chain is also the prerequisite for 3-way invoice matching (SHR-17), which is where most supplier overbilling is caught. For VAT-registered the country businesses, capturing the Supplier Tax ID and correct VAT amounts on every PO keeps input-VAT recovery clean on the tax authority portal VAT return and prepares supplier data for the 2026–27 e-invoicing rollout.

AI turns supplier selection from memory into data: it proposes the supplier with the best recent price and reliability for each item, with the evidence attached. PO drafting, dispatch, confirmation chasing, and delivery-date reminders are fully automated — the buying team only touches exceptions. Threshold-based approval routing is deterministic: the workflow engine, not habit, decides whether the manager or owner signs. Receiving is mobile-first: the Storekeeper confirms counts against the PO on a phone, and photos of damage flow straight into the supplier claim. Humans keep all commercial judgment: approving spend, choosing among quotes for new items, and deciding claim outcomes with suppliers.

Inventory Management & Reordering

Prevents stockouts that halt sales/jobs and cuts working capital tied up in dead stock; for expiry-tracked segments (pharmacy, catering, restaurants) it directly avoids write-offs and regulatory exposure from expired goods on shelf. Reorder timing driven by real velocity instead of gut feel typically frees 10–20% of stock value. In the country, pharmacy stock additionally sits under health regulator's track and trace system track-and-trace regime, where expiry and recall handling is a compliance duty, not just housekeeping.

AI computes velocity and auto-tunes reorder points from trailing usage, eliminating the spreadsheet the owner "meant to update" — the most common stockout cause in the region SMEs. AI drafts the reorder (supplier, qty, cost) so the manager's job shrinks to a one-tap approval; threshold routing keeps the owner out of routine buys. Expiry horizon scanning is fully automated; only the physical action (return/markdown/quarantine) needs hands. Variance triage is automated within tolerance; humans investigate only material discrepancies — judgment on theft/process failure stays human, as do all write-off approvals. Cycle-count scheduling (ABC frequency) is AI-managed so counting effort concentrates on high-value SKUs.

trade finance automation · LC documentation software · e-invoicing compliance · receivables dunning automation · purchase order software · inventory reordering system · tax filing calendar · order to cash automation