Virtual Employees

Your always-on AI teammates

A Virtual Employee is an AI teammate that works alongside your people — reading messages across email, WhatsApp, web chat and more, then replying, taking action or handing off to a human. It works 24/7, and only ever does what you allow.

Build Your First Virtual Employee →
How it works

From a message to a done task

1

A message comes in

An email, WhatsApp, SMS, web chat or Slack/Teams message arrives on any channel your Virtual Employee watches.

2

It understands & decides

Its AI brain reads the message with your business knowledge and the rules you set — then decides how to help.

3

It replies or takes action

It answers, updates a record, runs a step, or escalates to a human — remembering the full conversation thread.

Every channel

Wherever your customers reach out

Give a Virtual Employee one channel or many. Email is included by default; add the rest as you grow.

EmailGmail, Outlook or any inbox
WhatsAppReply to customer chats
SMSText-message conversations
Web chatA bubble on your website
SlackWork inside your team chat
Microsoft TeamsCollaborate with staff
MessengerFacebook page messages
InstagramDMs from your profile
Set it up in minutes

You describe it — Workmaster runs it

Name & job title

Give it a human name and a role so your team knows who they’re working with.

Its AI brain

Choose the AI model that powers it — pick the balance of speed, cost and capability you want.

Roles & permissions

Decide exactly what it’s allowed to see and do. It can never step outside those roles.

Channels

Connect the inboxes and chat channels it should answer on — one, or several.

Active or paused

Turn it on when you’re ready, and pause it any time — it stops acting instantly.

Safe by design

A teammate you can trust

It only does what you allowAccess is by role. A Virtual Employee can never see data or take an action outside the roles you gave it — the rules can’t be bypassed.
Your logins stay secureConnections to Gmail, WhatsApp and other providers are stored encrypted and never exposed to the AI or the browser.
A human stays in the loopIt can escalate anything that needs a person, and you can pause it in one click. You’re always in control.
It remembers the conversationEach thread keeps its own memory, so replies stay in context across a whole back-and-forth.

Hire your first Virtual Employee today

Describe the job and Workmaster builds a teammate that starts working across your channels — free to begin.

Get Started for Free →