Ticket management, asset provisioning, incident response, and helpdesk automation.
IT teams field the same requests over and over: password resets, access requests, new-starter setups, and the same how-to questions. Tickets pile up, the right person does not always see them in time, and SLA clocks keep ticking while the simple stuff gets in the way of the real incidents.
Workmaster lets you build a support assistant by describing how your helpdesk works, in plain words. No tech skills needed. You bring the knowledge of your systems and policies; the AI builds the workflow. You stay in control of every action, and your data stays private.
Take requests in one place and sort them by type and urgency automatically, so the important ones rise to the top straight away.
Run new-starter and access requests through the steps you define, so kit and accounts are set up consistently every time.
Send each issue to the right team or person automatically, so incidents reach someone who can act without bouncing around inboxes.
Answer common how-to questions from your own documentation, so staff get help instantly and your team handles fewer repeat tickets.
Watch response and resolution times and get warned before a ticket breaches its deadline, so you stay within the targets you have set.
Free to start. No credit card. No tech skills needed.