F&B · UAE

Stop Revenue Leaks in Your UAE Restaurant & Cafe

Workmaster automates Talabat & Deliveroo reconciliation, recipe costing, license and visa renewals, and invoice capture for UAE restaurants and cafes.

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Why independent restaurants & cafes run on Workmaster

What the AI automates

Aggregator Order & Commission Reconciliation

Recovers the 1–3% of aggregator revenue that leaks through missing orders, wrong commission rates, unjustified refund chargebacks, and unagreed promo costs on Talabat/Deliveroo/Careem/HungerStation statements. For a delivery-heavy restaurant, that leakage often exceeds the entire net margin — and disputes have short filing windows that manual reconciliation always misses.

AI parses every statement format (PDF/CSV/portal) into a common schema and performs full line-level matching against POS orders — work that is humanly infeasible at hundreds of orders per week, which is exactly why the leakage persists. Variance classification is automated against contract terms and promo agreements, with AED impact quantified per class; only ambiguous items need human judgment. Dispute drafting, evidence bundling, deadline tracking, and chase cadence are AI-run — dispute windows are never silently missed again. Bank payout matching and ledger posting are AI-prepared for one-click accountant confirmation, with VAT treatment validated against the aggregator's tax invoice. Per-channel effective take rate and margin trends are computed automatically, giving the Owner the data to renegotiate rates or re-price menus (IND-RS-02). Humans retain: dispute/write-off decisions, threshold-gated write-off approvals, ledger confirmation, and channel strategy calls.

Menu & Recipe Costing

Keeps every dish's true cost current as ingredient prices move, so margin erosion is caught within days instead of discovered at year-end. In GCC food businesses with volatile import prices and 15–35% aggregator take rates, a dish can silently flip to loss-making; live recipe costing plus disciplined price-change execution protects the entire P&L.

Ingredient costs flow automatically from supplier invoice extraction (SHR-17) into recipe costing — no manual price-list maintenance, with anomaly checks catching mis-extracted invoices before they distort margins. Margin is computed per channel, netting off each aggregator's effective take rate from IND-RS-01, so "profitable in-store, loss-making on Talabat" situations are surfaced explicitly. AI drafts complete adjustment proposals (price options with volume history, recipe substitutions with cost deltas) so the chef and owner decide from options rather than analyze from scratch. The multi-touchpoint price sync checklist closes the classic failure where POS is updated but aggregator menus are not, with 48-hour escalation on mismatches. Post-change verification at 14 days uses realized sales mix — the loop only closes when margin is actually recovered, not when the price is changed. Humans retain: recipe ownership and quality judgment (chef), margin thresholds, all price/recipe approvals, and rollback decisions (owner).

License & Permit Renewal Management

An expired trade license freezes bank accounts, blocks visa processing, and accrues daily fines (Dubai mainland: ~AED 250/month after the 30-day grace); sector permits (DHA, SIRA, DTCM/DET holiday homes) lapses can suspend operations outright. A scanned register with T-60/T-30/T-7 renewal cases converts a recurring emergency into a routine task and eliminates late-renewal penalties.

The daily scanner plus T-60/T-30/T-7 laddering means no human has to remember any expiry, across any number of entities — the highest-leverage automation for multi-license and multi-client firms. AI assembles the correct per-authority checklist and detects expired prerequisites (like Ejari) early enough to fix them before they block the renewal. Document gathering and chasing is automated; the PRO's time is reserved for the portal/counter work that genuinely requires a human. Fee approval, non-renewal decisions, and deficiency remediation stay human; the Owner gets a single escalation view of anything stuck at T-30 or pending past 10 days. Closing a case auto-schedules the next cycle from the new expiry, making the register self-maintaining.

Employee Visa & Labor Document Renewal

Overstay and expired-labor-card fines accrue per employee per day, and MOHRE/Qiwa blocks on one lapsed file can freeze all new work permits for the company. For 50–500-headcount labor-intensive firms, automated T-90/T-60/T-30 renewal casework removes the compliance risk that most often triggers five-figure fine events.

The daily register scan with T-90/T-60/T-30 laddering per document type removes all human memory-dependence across hundreds of employees and multiple sponsor entities. AI validates application data against extracted source documents before submission, catching the name-spelling and passport-number mismatches that cause most portal rejections. Medical test booking, employee reminders, status polling, and cost logging run unattended; the PRO only performs the portal/typing/counter work. Unfit-medical and rejection paths always route through a human HR decision — renewal-versus-exit is never automated. Cost data per case accumulates into a per-entity, per-document renewal cost report, giving owners true visa-overhead visibility for manpower pricing.

Supplier Invoice Capture & Approval

Catches supplier overbilling (price creep, quantity padding, duplicate invoices) through automatic 3-way matching, and replaces the shoebox of paper invoices with a same-day captured, VAT-clean payables ledger — protecting both margin and input-VAT recovery.

AI extraction removes all data entry: a WhatsApp photo of a delivery invoice becomes a structured, VAT-validated payables record in seconds. Duplicate detection and TRN/VAT-arithmetic checks run on every invoice — the two most common leakage points in manual AP. The 3-way match against SHR-16 PO/GRN data flags price creep and quantity padding automatically; clean invoices under the threshold flow through with zero human touches. Proactive supplier communication (missing-copy requests, remittance advices, delay notices) is AI-drafted and sent, protecting supplier relationships without AP effort. Humans decide everything commercial: variance acceptance, approval above thresholds, and any payment-date changes.

Staff Rostering & Attendance

Prevents unfilled shifts (contract penalties and lost revenue) and stops payroll leakage from unverified attendance. For deployed-labor businesses (security, cleaning), a compliant, evidence-backed roster is a contractual obligation with the client site.

AI drafts a constraint-compliant roster in seconds — certification expiry, hour caps, and rest rules are hard constraints the engine cannot violate, which is the compliance backbone for security firms (see IND-SG-01). Geo + photo check-in verification removes buddy-punching and gives clients per-shift proof of presence. The cover workflow is the biggest time-saver: absences trigger ranked offers to qualified staff automatically; supervisors only see the shifts nobody accepted. Approved timesheets flow into SHR-14 without re-entry, closing the roster-to-payroll gap where most wage disputes originate. Humans retain roster approval, exception overrides (manager-logged), dispute resolution, and all client-facing staffing decisions.

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